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Contact Us
Corporate Headquarters
Response 1 Medical Staffing, Inc.
1101 Investment Boulevard, Suite 140
El Dorado Hills, CA 95762
Tel: 800.670.9338
Fax: 877.716.7677
Hours of Operation
Response Medical Staffing, Inc. is committed to excellence. Our corporate office is open Monday - Friday, 8am - 5pm Pacific Standard Time (PST) and representatives are available 24 hours a day, 7 days a week.
In Case of an Emergency
Should you need to reach us in case of an emergency, please dial (800) 670-9338 and press '0' to reach an attendant for immediate assistance.
Per Diem or Registry Needs and/or Cancellations
Response 1 Medical Staffing's Registry representatives are available 24 hours a day, 7 days a week and can be reached directly at (916) 496-7298 to assist you with booking, confirming, and/or cancellations of supplemental staff or shifts.
For Our Travel Nurses
To learn more about obtaining a travel or registry assignment with Response 1 Medical Staffing please contact: info@response1.com
For Our Staffing Partners
For information on obtaining nurses for your facility please contact our sales team at: sales@response1.com
If sending an email, please include your name, phone number and the best time to call if you'd like to be contacted by telephone.
Reporting Incidents in Response to Patient Care
Response 1 Medical Staffing, Inc. is accredited by The Joint Commission; and as an accredited organization we are required to meet standards related to the quality and safety of patient care. If you wish to communicate a concern regarding the safety or quality of care provided by a member of the R1MS clinical staff, please notify our President & CEO at (800) 670-9338. Should your concern not be addressed to your full satisfaction, you are also welcome to contact The Joint Commission via the following mechanisms:
E-Mail:
complaint@jointcommission.org
Fax:
Office of Quality Monitoring
(630) 792-5636
Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
If you have questions about how to file your complaint, you may contact The Joint Commission Monday–Friday at their toll free telephone number (800) 994-6610.
R1MS will take no disciplinary or punitive action because an employee report safety or quality-of-care concerns to The Joint Commission.
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Preserving Higher Standards of Patient Care